Shipping policy
We are only in office Monday-Friday. We do not process/ship orders on weekends or holidays. Processing on all orders is 2-5 business days. shipping takes 2-5 business days. (Depending on shipping chosen at checkout.) processing is how long it will take us to prepare your order for shipping. shipping is how long it will take usps to ship your order from us to your door. for any questions regarding shipments AFTER your order has been shipped, please contact usps and have your tracking info ready. The herbal shop is not responsible for any lost or damaged packages.
please double check your shipping address and update any necessary changes. after you place your order, address changes are NOT guaranteed as your order goes straight to processing. we will try our best to accommodate all requests but to avoid this, update your shipping address in your account and double check it when checking out.